AdComPro Help: Everything You Need to Get Started

The free trial lasts one month, with every feature included. No credit card is needed to sign up. After that month you choose a plan: Standard at €19.95 per user per month (€17.95 with yearly billing) or Partner at €24.45 per user per month (€22.45 with yearly billing), or you walk away and nothing is charged. See the pricing page.

There is no automated import from other tools at the moment. You can use project templates to build your standard structure once and reuse it in two clicks. For a larger migration, email support@adcompro.app and we will look at what is possible.

It answers questions about your own administration, in plain language, using the same figures as the rest of the platform. For example:

• Which projects are over budget this month, and by how much
• How many approved billable hours are still uninvoiced, per project or per client
• Where the time on a project went, split by milestone and by person
• What one colleague worked on last month
• Which active projects have had no hours logged for 30 days

The assistant reports; it does not act. It will not approve hours, change a budget or send an invoice.

If you cancel your subscription:

• You have 30 days to export your data
• You can download projects, time entries, invoices and customer data
• After those 30 days the data is permanently deleted
• Backup copies are removed within 90 days, per our retention policy

See our privacy policy for the details.

To invite someone:

1. Go to Users → Invite User
2. Enter their name and email and pick a role: admin, project manager, user or reader
3. Set an initial password or send an invitation email
4. Assign them to projects, with the permissions that belong there

Every user counts toward your billing: on Standard €19.95 per user per month, or €17.95 with yearly billing; on Partner €24.45 per user per month, or €22.45 with yearly billing.

Yes. AdComPro has a drag-and-drop template builder:

• Seventeen content blocks: header, line items, payment terms and more
• Your own colours and branding
• Configure which fields show per block
• A different template per customer or per project
• Preview before you finalise

The details are under invoicing in the documentation.

By invoice, afterwards:

• You receive an invoice for the period you have just used, monthly or yearly
• The payment term is thirty days
• You pay it by bank transfer

The account number is on the invoice: NL38 REVO 4107 5426 02, in the name of Altena Software Development & IT Management. It is the only account we take payments on, so if an invoice that looks like ours shows a different one, tell us before you pay it.

There is no card on your account and no direct debit mandate, so nothing is ever charged automatically: you always pay an invoice you have seen first.

We invoice from the Netherlands, so it depends on where you are and whether you have a VAT number:

• The Netherlands: 21% Dutch VAT
• Elsewhere in the EU, with a valid VAT number: no VAT on the invoice. It states “VAT reverse charged” and you account for it in your own return
• Elsewhere in the EU, without one: the VAT rate of your own country
• Outside the EU: no Dutch VAT

Give us your VAT number before the first invoice goes out. We check it in VIES, the European Commission’s register, and the charge can only be reversed if the number is valid there on the invoice date. What you then do with it in your own return is between you and your accountant.

What we do:

• SSL/TLS encryption for everything in transit
• Encrypted backups, kept for 90 days
• Role-based access, with authentication
• Continuous monitoring and intrusion detection
• GDPR compliant processing
• Regular security audits and updates

Honestly though: no system is completely secure. What that means for liability is set out in the terms and conditions.