Everything that is not customer work is logged on the Internal tab of the booking popup. Instead of a project you choose a category, for example administration, internal meetings or training.
Leave and sickness
Two categories are special: the ones with the system keys leave and sick. Entries on these do not count as work, appear separately on your dashboard and in the year planner of the leave module (chapter 19).
The hidden condition. If you want to book a whole period in one go, the fields From and Until appear as soon as you choose a leave or sickness category. Those fields appear only if your working hours are set per day (profile › My work hours › Per day). Without that setting the application does not know how many hours a leave day is, and you are forced to book day by day. This is the most frequently asked support question about this screen.
- Days on which you do not work according to your schedule are skipped automatically for a period.
- If a day already has leave or sickness on it, the application skips that day and reports afterwards how many days that was.
- Leave and sickness together can never exceed ten hours on a single day. That is a hard limit: you get a message and nothing is booked.
New category
With + New next to the category field you create a category. Note: it immediately applies to the whole organisation, so coordinate it briefly. Categories have a name and an order and can be deactivated.